At Kinderobe, we want you to be delighted with your purchase! If you’re not completely satisfied, you can return unworn and unwashed items within 30 days of receipt. All original tags must be attached to the items. To initiate a return, please email us at Kinderobe@gmail.com for a return authorization. Once your return is received and inspected, we will process your refund or exchange. Shipping costs are non-refundable, and you are responsible for return shipping fees. If the item is defective or incorrect, we will cover the return shipping costs. Please allow 5-10 business days for the refund to appear on your account after processing. We recommend using a trackable shipping service for returns. For further inquiries, contact us at 03007579954.